Legal & Privacy Center

One place for the rules that matter.

FileNest does not bury legal, refund, privacy, security and support information in a checkout footer. This page is the index; each link opens the full policy or operational explanation.

Terms of Use & SubscriptionService scope, Free, Pro, quotas, renewal, cancellation, payment failure and user responsibilities.Read Terms →

Refund PolicyThe 30-day request window, review criteria, common exclusions and the difference between cancellation and refunds.Read Refund Policy →

PrivacyWhich file workflows stay in the browser, when High Accuracy OCR transiently uses cloud processing, and what account or analytics data is handled.Read Privacy →

Cookies & analyticsNecessary sessions, Google Consent Mode, analytics before and after consent, and how to change analytics preferences.Read Cookie notice →

Service providers & data flowThe current hosting, account, payment and analytics providers FileNest relies on, with their role in each workflow.View service providers →

Trust CenterBrowser protections, account sessions, server authorization, database boundaries, responsible disclosure and current R&D status.Open Trust Center →

Support CenterSelf-service and contact paths for account, billing, refunds, conversion, OCR and privacy questions.Open Support Center →

Important note

These pages follow the real product.

Material changes to features, billing, data flows or service providers require the relevant policy pages to be updated. FileNest does not decorate these pages with certifications, enterprise capabilities or compliance labels it does not actually have.